Testimonial – Nurse Consultant

As a RN, Facility Manager and Consultant in Aged Care I have used various Aged Care software packages over the years.

Feedback I have received from RNs and caregivers using HCSL system includes the following:

  • Takes less time to find information about residents
  • More resident focused and less task focused than using tick box task lists.
  • Able to edit information quickly.
  • Easy to upload and save information in the documents folder.
  • Easier to do monthly quality analysis as the information is quicker to find.

I am very impressed with HCSL software as I have found it delivers in the following ways and is:

  • Intuitive  and timesaving – the software prompts the operator – for example to create a short term care plan if documenting an  adverse event  such as wound care. The one click action means less time taken trying to open a new screen or change functions such as finding care plans or progress notes.
  • Quality Assurance is able to be maintained in a timely and comprehensive manner with an internal audit system and corrective action logs in addition to monthly analysis of adverse events and infections.
  • NZ ARC compliance requirements are continuously updated – in care

planning, and resident information requirements documentation and procedures and policies in the individualised  Facility  Documentation library.

  • Very responsive service- the  HCSL team quickly respond to questions and  seek and use client feedback to continuously develop and extend the software capabilities. HCSL is   New Zealand based so information is relevant to nursing and care giving in New Zealand.
  • Developed and managed by a very experienced NZ Nursing leader in aged care who has comprehensive knowledge of and experience in quality and compliance systems in NZ aged care.

Anne Sheard, RN.

Testimonial – Holly Lea

We have been working with Gillian and Healthcare Compliance Solutions Ltd (HCSL) for more than 4 years.

Compassion, quality of care services and their drive for excellence inspired by the quest for  excellence in care put Gillian and her  team at HCSL in a league of Its own.

In the ever evolving science of aged care,  HCSL systems and aged care software program has proven itself not only as a world class quality health system but also demonstrates that it’s  person centred  and current  best practice. It  is designed and developed based on scientific evidence to ensure the delivery of best quality of care and  supporting  best quality of life to all our clients.

The inclusive, consultative and the facility specific approach of Gillian and her team is absolutely outstanding with constant follow up on changes. These include new improved plans to ensure the best quality of care, practices and  bench-marking incorporating the latest best practices, outcome based, with the main focus on quality of care and safety for our residents and staff at all times.

Using HCSL and all the quality services it provides ensures we are up to date with the latest policies and procedures relevant to the current care practices. It also gives us peace of mind that we are audit ready at any given time.

Based on these systems, our residents are cared for in the best possible way resulting in the high demand for our care services and Holly Lea being a highly sought after facility.

For peace of mind and knowing you are dealing with the best quality system in Healthcare we cannot recommend HCSL highly enough.

 

Juliane Brand (RN, MPH)

General Manager

Holly Lea Village

Testimonial – Rhonda Sherriff – Chatswood Resthome and Hospital

Testimonial – Chatswood Resthome and Hospital owner (and Clinical Advisor for NZ Aged Care Association)

I am very happy to endorse your system as the information is invaluable for CNMs to analyse the data/information and make informed decisions on best practice and innovation to decrease hazards, improve outcomes, and mitigating factors for resident welfare. I’m pleased you are delving into the data to the level you are, as it’s time saving for sites in many respects, and so easy to dice and slice the information to get the trends.

CNM’s used to spend hours just writing up the collective information before the analysis, so this system is hugely time saving.

 

Rhonda Sherriff

Chatswood Resthome and Hospital

(Clinical Advisor for NZ Aged Care Association)

Great audit result

Hi Gillian,

Great  news, we did very well with the audit.

The Lead Auditor tells us she cannot see we have any corrective actions to complete!

Also she acknowledged a CI  from one of the Quality Improvements I completed. She was very impressed with the Quality and risk management systems via your Policies and procedures and says we are using your systems to the max.

Well, where would we be without your Policy and Procedures, they are great to work with – thank you.

kind regards

Rose Kennedy (Dixon House – Greymouth)