• STAFF WILL HAVE MORE TIME WITH RESIDENTS, LESS TIME ON DOCUMENTATION!

  • Keeping your residents and reputation safe

    ENJOY BEING AUDIT READY EVERYDAY - CERTIFICATION AUDIT SUCCESS

  • Removing paper - going digital with ease

    AGED CARE SOFTWARE - MEETS ALL NZ LEGISLATION REQUIREMENTS

  • INTEGRATED WITH MEDICATION ADMINISTRATION SOFTWARE

  • Access online anywhere, anytime

    BENCHMARKING AND PERFORMANCE DASHBOARDS SHOWING LIVE DATA

  • Policies and procedures customised by us to reflect your service

    POLICIES AND PROCEDURES - USE YOUR OWN OR USE HCSL SUPPLIED POLICIES

  • PROUD WINNER EXCELLENCE IN SOFTWARE 2021

Healthcare Compliance Solutions always strive to be New Zealand’s leaders in aged-care compliance, aged-care quality and aged-care risk management software and solutions. Our HCSL digital solution will guide you to meet your compliance, operational and care planning efficiently, easily and in line with best practice. Reduce the burden of paper-based records and have more time for your core business.

Established in 2004 by Founder & CEO Gillian Robinson, Gillian has over 30 years’ experience in the industry and is well recognised as an expert in the quality systems and policies.  She saw a need for aged care and residential care settings to have access to systems that help them reduce the burden of compliance and increase their ability to provide quality care for residents and so, HCSL Product was born.

Values HCSL
Gillian Robinson HCSL

Gillian Robinson

Founder, RN, BN, Lead Auditor

With a background in commerce, auditing and nursing, Gillian understands the need of those in the boardroom and the resident bedroom!

Member of the NZ Aged Care Association ‘Nursing Leadership Group’

Founder of HCSL, Software designer, Author of the book “Excellence in residential care: a guide for managers and nurses”, Registered Nurse and Lead Auditor, Gillian has over 30 years experience as a health professional, manager in a number of industries, Certified Coach, quality systems developer and business owner.

Gillian has developed a solid reputation in the residential care setting specializing in quality systems policy and procedures development (including health and safety systems), operational management, legislative and contractual compliance, human resources, personnel coaching, service review, restructures and audit. Documents reflect best practice and are evidenced based.

Well placed to support you on your journey, Gillian enjoys coaching her clients in achieving Compliance to contractual and legislated external requirements while focusing on excellence in care services.

Rachael Heart HCSL

Rachael Heart

Executive Assistant

Rachael joined the HCSL team in 2013 from a background in Administration, and Office support in positions where attention to detail was the main priority. These included the Vehicle Insurance industry, the Inland Revenue Department and the Real Estate Industry.

Rachael quickly embraced learning about the ongoing changing aspects of compliance and quality systems needed to support our clients audit requirements.
 
With a liking for systems and structure, patience and having a sense of humour, Rachael is often the person who will respond to any queries from clients in relation to the use of the HCSL software.
 
Rachael has developed along with the HCSL services and software and is an integral part of supporting aged care and retirement village clients meeting compliance.

Rachael works between 9am and 3.00pm Monday to Friday in system support

Mark Sadler HCSL

Mark Sadler

Business Partnership Manager

Just a little bit about myself; As well as being an enthusiastic camper & swimmer (whenever I can) I have spent the last 20 years’ being a relationship manager to the public & private sectors, in various types of software, hardware & technology fields, always aiming to deliver a fit for purpose solution to those clients I manage.

My role within HCSL will be to work with the healthcare sector, to help grow and share our knowledge and experience with others, with the aim to put in place a solution to drastically improve their policy and procedures to align with New Zealand’s Health and Service Standards, Certification audits and regulatory compliance needs plus much more. 

I have a passion for all things new and innovative, with experience managing relationships across all levels of business from SME to large private and public sector organisations including Health, Education, Local & Regional Government.

I look forward to meeting you! 

Memberships

  • NZACA Nursing Leadership Group member
  • New Zealand Aged Care Association (NZACA)
  • Health Informatics New Zealand
  • Clinical Informatics Leadership Network
  • New Zealand Retirement Villages Association
  • New Zealand Nursing Organisation Gerontology special interest group
  • Technical Communicators Association of New Zealand Inc.