Meet Our Team
Founder, RN, BN, Lead Auditor
Gillian understands the need of those in the aged care boardroom and the resident bedroom! Founder of HCSL, software designer, author of the book “Excellence in Residential Care: a guide for managers and nurses”, Registered Nurse and Lead Auditor, Gillian has also been a member of the NZ Aged Care Association ‘Nursing Leadership Group’ for over 2 years.
With over 30 years experience as a health professional, Gillian has developed a solid reputation in the residential care as the ‘go to’ person for understanding and meeting compliance requirements. She is well placed to support you on your journey in aged care compliance.
Gillian likes to balance work life by enjoying time reading, travelling and large-scale gardening.
Quality Systems Administrator
Catherine’s role as Quality Systems Administrator at HCSL includes a variety of tasks. These include the supply of customised policy and procedure documents, onboarding new clients and supporting the wider business as new system features are released.
This role combines Catherine’s keen interest in aged care and ensuring residents have a great experience, and a background in the public sector involving working with systems, processes and quality management practices.
Catherine enjoys hiking and the outdoors, along with gardening and home-baking.
Accounts & Customer Support
Hi I’m Dianne, I have 40 plus years office administration expertise across a number of industries including a year for an aged care facility some time ago. As I get older, I find myself more & more interested in aged care. I have a lot of interest in her mother’s care and the realisation of how much support is required for her, is overwhelming at times. It is with excitement that I approach my new role with HCSL.
In my spare time I enjoy the outdoors, walking with family and a great group of friends (new and old) and pottering in my small ‘potted’ garden. I enjoy jigsaw puzzles, there is usually one on the go on my dining table at any one time. I love spending time with my family and I am an avid reader.