Meet Our Team
Founder, RN, BN, Lead Auditor
Gillian understands the need of those in the aged care boardroom and the resident bedroom! Founder of HCSL, software designer, author of the book “Excellence in Residential Care: a guide for managers and nurses”, Registered Nurse and Lead Auditor, Gillian has also been a member of the NZ Aged Care Association ‘Nursing Leadership Group’ for over 2 years.
With over 30 years experience as a health professional, Gillian has developed a solid reputation in the residential care as the ‘go to’ person for understanding and meeting compliance requirements. She is well placed to support you on your journey in aged care compliance.
Gillian likes to balance work life by enjoying time reading, travelling and large-scale gardening.
Quality Systems Administrator
Catherine’s role as Quality Systems Administrator at HCSL includes a variety of tasks. These include the supply of customised policy and procedure documents, onboarding new clients and supporting the wider business as new system features are released.
This role combines Catherine’s keen interest in aged care and ensuring residents have a great experience, and a background in the public sector involving working with systems, processes and quality management practices.
Catherine enjoys hiking and the outdoors, along with gardening and home-baking.
I have joined HCSL with over 25years experience in office administration roles for various industries and have a special interest in digital systems.
I enjoy supporting others internally and externally and look forward to providing excellent service to HCSL clients.
Outside of work I enjoy spending quality time with our daughter and retrodoodle dog. I like hanging out with close family and friends; going for walks, doing jigsaw puzzles, scrapbooking, card games and colouring in.
Accounts & Customer Support
Hi I’m Dianne, I have 40 plus years office administration expertise across a number of industries including a year for an aged care facility some time ago. As I get older, I find myself more & more interested in aged care. I have a lot of interest in her mother’s care and the realisation of how much support is required for her, is overwhelming at times. It is with excitement that I approach my new role with HCSL.
In my spare time I enjoy the outdoors, walking with family and a great group of friends (new and old) and pottering in my small ‘potted’ garden. I enjoy jigsaw puzzles, there is usually one on the go on my dining table at any one time. I love spending time with my family and I am an avid reader.
Vanessa de Silva
As an Administration Assistant, Vanessa works closely with the team to support and communicate with all our clients. Vanessa brings a range of experience from a variety of different areas. She has several years of administration experience, as well as 3 years working in management. She is highly creative and very personable. Her background in office management, insurance risk management, film and television production, provides her with a unique skill set, enabling her to be a very effective and proactive problem solver. Her passion for people and caring nature to help and support others, are attributes she brings to the team at HCSL. She is a mother to two beautiful young boys and loves spending time with her family and friends, walking in the hills, keeping fit and baking delicious treats.
Client Experience Manager
My passion for Aged Care and Health Informatics led me to HCSL giving me the opportunity to bring my specialist clinical knowledge and experience as a nurse to the team. As a Registered Nurse with a Master’s in Health Sciences Professional Practices (Nursing) in 2018, and over a decade working in the health sector and aged care services in NZ, I also have a special interest in Health Informatics and research. I look forward to bringing all of these to provide user-friendly solutions in my role as Client Experience Manager. When not busy looking after our older people, you will find me in the kitchen experimenting with new recipes, or pursuing my favourite hobbies of reading and travelling with my family.