This is a good time to be reminded that disaster management or your security policy may need to be extended to include management of threats, both internal and external to your organisation. During the past years I’ve been personally involved with facilities where a resident entered the facility with a fire-arm, an intruder break-in during the night with a fire-arm, and another where intruders who entered the facility went into an occupied residents room. This last case related to intruders who had allegedly held-up the local bottle store earlier that same day.
Things happen which we don’t expect and we must be prepared as best we can. It’s impossible to cover every possible eventuality but when events such as the shootings in Christchurch occur, it’s a reminder to ask are we doing enough? For example, staff security rounds should be strictly enforced and documented to verify these were carried out. If you have surveillance cameras, where are your blind spots? If it’s the staff car park for staff going off duty late at night, improvements are desirable for staff safety. What about your processes for visitor verification?
Security isn’t just about the people and environment but also about assets and information. These should all be detailed in your policy documents.
HCSL are currently updating the security policies we provide ARC services to include reduction of risk from internal and external threats. This includes a procedure for lock-down. Let’s hope we never need to use it!
For those of you wondering about how to debrief with your staff as a means to support them, there are some great resources available here. For more resources on supporting others in relation to disaster type events, go here.