Internal Audits
Internal Audits Module, which is designed to help you schedule and complete your own internal audits to the required Ngà paerewa Health and Disability Services Standard to ensure compliance. This aims to help you know exactly how your site is performing and what areas you need to improve throughout the year.
Corrective Actions
the second crucial component of the Internal Audits tool which is the corrective actions log. This log is populated automatically through the completion of each Internal Audit and then listed chronologically as a task for completion. Colour coded for Closed or Open as well for easy visual reference.
Benchmarking
Integrated into our software is automated benchmarking against all other HCSL clients using non-identifiable data to compare how your site and residents are tracking, compared to other New Zealand facilities. With this information, you can take a more targeted approach to making improvements in your business
Adverse Event Analysis
Log and manage adverse events, then you can drill down into your data easily to identify opportunities for continuous improvement review the trends and patterns with the type of event, times, frequency etc. plus bench-marking the adverse events against other aged care providers.
Complaint Management
Incorporated is a complaint management module, that allows a facility to capture, manage and resolve individual complaints and identify opportunities to make systemic improvements. The system is designed to be accessible, confidential, prompt and fair.
Performance Dashboard
Our performance dashboards is a management tool used to gauge performance across the full facility to measure, monitor, print and manage the key activities, events, and infections from one central location, in both part and pie chart format, sortable by resident type and time frame.