New Feature – Tracking Social & Hospital Leave

With Covid at record numbers in the country, it has increasingly become essential to track your residents movements and days in and out of your facility, for either for Hospital Visits or Social leave. 

As a result we have added a new tracking feature to help you record this for all of your residents and include this in our running We’ve deployed into the LIVE system the first of the changes for tracking additional information to help support invoicing. 

This came out of feedback from a number of our clients who have expressed a real need for this 

Social leave

This new feature can be found It’s in the resident details page of the resident profile and supports the tracking of any time where the resident is Absent in hospital or out on Social Leave.  

It will also show on the resident log if resident are SL (on social leave) or AH (Absent in hospital) and will also auto populate in the evacuation register in HCSL. 

Village Manager – Chatswood Retirement Village

I have found that having Gillian’s (the HCSL) system available has been a huge help to our village. Documents are easily accessible at my fingertips and it hasn’t taken long to memorise some of the codes for the more frequently used ones.

 

If we are having trouble finding a document or we want to make any adjustments, Gillian is always very accommodating and helpful. She is easily contacted by telephone or email and if she is busy, always gets back to me as soon as she is able to. I particularly like that if I want to type into a document, Gillian makes this available.

 

When the documents are due for updating, Gillian takes care of this, printing all of the documents and putting them into new folders for us. She even delivers them personally, which is always a pleasure. I find Gillian very approachable and extremely knowledgeable and happy to share her knowledge.

 

Gillian assists us with our training requirements by coming to Chatswood and going through the annual compulsory subjects with myself and my staff. She is great at presenting and the passion about her work shows in the way she shares her own experiences with us.

 

I look forward to our continued working relationship.

Kyla Hurley – Village Manager

January 2017