In March 2022 Gillian Robinson, HCSL Founder, RN, BN, Lead Auditor spoke virtually at the New Zealand Health IT (NZHIT) conference. Her topic was the Evolution of meeting clients’ needs. In this talk, Gillian covered how HCSL is not only Nurse & Auditor designed software but also has called on direct feedback and input from the aged care sector. This has been essential in shaping the direction of design, development and the future roadmap of a software solution aimed at helping the aged care sector of New Zealand meet its ever-changing needs and regulations, especially in the time of Covid.