Lucie Kaal – General Manager

Rosewood Resthome and Hospital, Christchurch

• National Aged Care Excellence Award 2008 Staff Training and Development Winner
• 2009 Built and Grown Environment Winner; 2010 Innovative Care Finalist.

I have known Gill professionally for 5 years and have always found her to be extremely professional in everything she does. She demands high standards from herself and is able to ‘bring the best out in people’. Gill is highly focused and motivated and is able to motivate others well. Gill knows the industry inside out and is not afraid to roll up her sleeves and lend a hand if needed. She is able to communicate and share her knowledge well on many differentlevels and is well respected.

I would recommend contracting her services to any provider; we have never had any concernswith audits regarding our policy and procedure manuals; which Gill updates regularly andspecifically for our resident group. Her policy and procedure manuals are easy to follow andunderstand. She is always available to provide further training if needed on a range of subjectsrelating to the industry.

Gill is easy to get hold of and will always return calls or just pop in – it is reassuring to know there is someone like Gill available to providers/facilities for ongoing support and I mostcertainly recommend that you give her a call.

Gill has a true PASSION for the Aged Care industry.

Lucie Kaal – General Manager